where can I locate a copy of my customer contract?
Your contract provides the terms under which we supply Services, which may include some or all the following:
- supply of drinking water;
- supply of recycled water;
- provision of wastewater treatment; and
- provision of trade wastewater treatment services.
It contains other important information, such as
- factors which may affect your service;
- charges and payment;
- financial hardship;
- responsibilities for maintenance and repair; and
- water meter reading, installation, testing and maintenance.
You can download it here