Do I have to use Altogether as my energy retailer?
No, we offer the power of choice!
The Australian Energy Regulator requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer and discuss with them what your options may be. The cost to opt out is borne by the user of the utility. Here at Altogether, we're committed to providing you with the best available rates. We're also committed to protecting your right to choose an alternative. You will still receive a bill for network charges from Altogether even if you sign up for another electricity provider. You can find out more information here. https://www.energymadeeasy.gov.au/