With offices in Sydney, Brisbane and the Gold Coast, Altogether's billing agency solution provides meter reading, billing, complaint handling, customer service and advisory services on behalf of 560 Embedded Network exempt on-sellers representing 55,000 service delivery points.
It’s your embedded network.
Our embedded energy services provide our Body Corporate clients with exceptionally priced common area power. We buy energy in bulk and pass it on for common power usage at cost, with no fees and no markup.
Our dedicated energy consultants monitor your power use to maximise savings 365 days a year.
Why take the risk?
Energy is an essential service and customer protections have never been more important. At Altogether, we believe that all customers have the right to choose a retailer of their own without barriers or meter upgrade costs.
Giving customers choice protects them and protects you.
We’re here to service you.
Engaging Altogether to be your energy specialist doesn’t mean you lose control of your network. As the network owner, Altogether will advise you on ways to minimise cost and maximise benefits. If you want to take a different approach, we’ll support you through those options as well.
Altogether works extensively with leading developers to implement the best possible meter provision and asset management strategies. Our focus is to provide the most reliable and cost-effective metering and billing solutions whilst recovering cost of the investment and remaining competitive with industry comparisons. Altogether is about establishing and monitoring long-term relationships with developers to allow increased return on the investment.
Key savings and advantages of using us for your metering and utility billing include:
billing & debt collection
Altogether is QLD's largest utility billing agent with a presence throughout Australia. We provide billing and debt collection services to embedded network sites within the strata community.
Our team is available to assist with energy contracts and end-to-end utility billing solutions.
Our goal is to provide you with the best tariff strategy management and billing solutions to recover costs and mitigate risks for your client.
Legislation and Governance within many relevant areas of utility management is critical in these changing times. Altogether has strong stakeholder engagement and is at the forefront of changing industry requirements.
innovative and compliant
Altogether is resilient, agile, collaborative and determined. We continue to collaborate with all levels of government in creating new ways to provide essential services that empower communities to thrive.
Applicable Industry Legislation we work with and within includes:
"As a Strata Manager, they have looked after us for over 15 years. You don’t stay with a supplier for that long unless they provide a consistently professional customer focused service that deliver efficiencies and cost savings for my clients"Kellie Wright, Managing Director, Strata Influence Group
“They proactively contact our team with advice of any legislative/regulatory changes or industry updates in the energy sector and always willing to facilitate training and attend clients’ body corporate meetings”Adam Stankevicius , State Manager QLD , SCA (QLD) Accredited Strata Community Manager