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NSW and QLD governments offer several rebates to help customer pay their energy and water bills. Eligible customer can apply for a combination of rebates directly with their government.
Read moreIf your property is disconnected or de-energised for non-payment, please contact us to discuss your options for payment, including financial support options such as payment plans if you require additional help.
Read moreNSW and QLD governments offer several rebates to help customer pay their energy and water bills. Eligable customer can apply for a combination of rebates directly with their government.
Read moreIf your property is disconnected or de-energised for non-payment, please contact us to discuss your options for payment, including financial support options such as payment plans if you require additional help.
Read moreIf your property is disconnected or de-energised for non-payment, please contact us to discuss your options for payment, including financial support options such as payment plans if you require additional help.
Read moreMonday-Friday 8.30am-5.00pm
For electricity supply
(authorised retailer):
For water services
(drinking water, recycled water, and waste water):
For billing enquiries
(hot water, cooktop gas, or supplied electricity services on behalf of your body corporate):
For sales inquiries
Hardship program participants
If you are enrolled in our hardship program, please contact your case worker:
If you prefer to send physical correspondence, please use our postal address:
PO Box 404, Nundah, QLD 4012.
