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We service communities where our customers live, work and play. That’s why we mapped out our commitment to providing you with responsive and professional services in our Client Commitment Charter
make the switchAltogether delivers electricity, gas, hot water and potable water embedded network services to over 25,000 customers through our local teams in Brisbane, Gold Coast and Sydney.
Altogether lowers long-term operating costs by removing utility waste and deploying advanced infrastructure. By replacing manually read meters with smart meters and automation, Altogether can remove the unpredictability in utility pricing now and into the future.
living,
only
brighter
It’s your embedded network.
Our embedded energy services provide our Body Corporate clients with exceptionally priced common area power. We buy energy in bulk and pass it on for common power usage at cost, with no fees and no markup.
Our dedicated energy consultants monitor your power use to maximise savings 365 days a year.
Why take the risk?
Energy is an essential service and customer protections have never been more important. At Altogether, we believe that all customers have the right to choose a retailer of their own without barriers or meter upgrade costs.
Giving customers choice protects them and protects you.
We’re here to service you.
Engaging Altogether to be your energy specialist doesn’t mean you lose control of your network. As the network owner, Altogether will advise you on ways to minimise cost and maximise benefits. If you want to take a different approach, we’ll support you through those options as well.
free smart meter upgrade
Altogether works extensively with leading providers to implement the best possible meter solution and asset management strategies. Our focus is to provide the most reliable and cost-effective metering and billing solutions at no cost to Bodies Corporate whilst remaining competitive. Altogether is about establishing and monitoring long-term relationships with the strata industry to promote improved consumer choice, consumer protection and risk mitigation.
Key savings and advantages of using us for your metering and utility billing include:
customer and billing services
Altogether is one of Australia's largest embedded network service providers. We provide billing and collection services to hundreds of strata communities.
Our world-class team is available to assist with energy procurement, retail services, compliance issues, utility billing solutions and more.
Our goal is to provide you with the best possible service through self-funded solutions that remove cost burdens on the strata industry and Body Corporate.
Frequent legislative changes require continuous governance during these changing times. Altogether has strong stakeholder engagement and is at the forefront of changing industry requirements.
with you all the way
Altogether is resilient, agile, collaborative and determined. We collaborate at all levels of government and industry to provide essential services that empower communities to thrive.
As well as working with the strata industry, we work with industry groups and regulators to make sure they have a voice. Altogether collaborates with the Australian Energy Market Commission, Australian Energy Regulator, ACCC and Strata Communities Association to improve customer outcomes everywhere.
"As a Strata Manager, they have looked after us for over 15 years. You don’t stay with a supplier for that long unless they provide a consistently professional customer focused service that deliver efficiencies and cost savings for my clients"
Kellie Bowen, Managing Director, Strata Influence Group
“They proactively contact our team with advice of any legislative/regulatory changes or industry updates in the energy sector and always willing to facilitate training and attend clients’ body corporate meetings”
Adam Stankevicius , State Manager QLD , SCA (QLD) Accredited Strata Community Manager
The purpose of this document is to:
efficient
operations
Participate in your community survey to help committees decide on potential solar system upgrades in your embedded network. Contact our team for more information.
