Request a concession You may be eligible for a concession if you are the primary account holder and hold a valid concession card. QLD Electricity Account NSW Electricity Account NSW Water Account QLD Water Account NSW Water Rebates You may be eligible for a concession on your water account if you are the primary account holder and hold a valid concession card. An application must be made directly to the NSW Department of Planning, Industry & Environment https://www.planning.nsw.gov.au/About-Us/Sydney-Metropolitan-Water/Water-Industry-Reform/NSW-Private-Water-Scheme-Pensioner-Rebates Phone: 1800 953 119 Email: private.water.rebates@planning.nsw.gov.au Post: NSW Private Water Scheme Pensioner Rebates, PO Box 435, Parramatta, NSW 2124 Applications can be submitted by email or post to the above addresses. Customers need to provide a valid water bill with their application. QLD Electricty Rebates Queensland Council of Social Service (QCOSS) has developed several factsheets to help those who are struggling to pay their electricity bills or who require information on how to reduce their costs. The factsheets include tips on saving energy, what concessions and assistance are available and what to do if customers can’t pay an energy bill. For further information please visit QCOSS. If you hold a valid concession card please download this form and follow the instructions. NSW Electricity Rebates If you are based in NSW, you can find information on saving power and accessing rebates here QLD Water Rebates Queensland Council of Social Service (QCOSS) has developed several factsheets to help those who are struggling to pay their water bills or who require information on how to reduce their costs. The factsheets include tips on saving water, what concessions and assistance are available and what to do if customers can’t pay a bill. For further information please visit QCOSS.