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At Altogether Group, we're all about positively impacting the utility services landscape in Queensland. Today, I want to spotlight our important collaboration with Energy And Water Ombudsman Queensland (EWOQ) and how it's shaping how we deliver services to over 80,000 service points.
Why EWOQ matters to us and you
Now, you might wonder, "What's the deal with EWOQ, and how does it relate to my utility services?" EWOQ is more than just a dispute-resolution hero. They're your advocates, ensuring fairness, accountability, and your rights as a customer, whether you're dealing with energy or water matters.
Customer-centric approach
EWOQ is your voice when you need it most. They ensure your concerns are heard, your problems are resolved, and you get the support you deserve. It's like having a mate who knows all about utility services and is ready to back you up.
Their customer-centric approach aligns perfectly with our values at Altogether Group. We're passionate about providing top-notch utility services, whether energy, water, or any other utility need. Sometimes, things can go pear-shaped, but with EWOQ on your side, you can trust that you'll always receive exceptional advice and dispute resolution.
A message to our customers
We want you to know that you're not alone in this journey. EWOQ is here, and so are we. Your peace of mind matters to us more than anything else. Whether you have questions about your energy, water, or any other utility concern, remember that we've got your back.
Together, we're building a more sustainable and utility-wise future. We're not just providing services; we're delivering peace of mind. And with EWOQ on our side, we're ensuring you're always treated fairly and with the utmost respect.
Suppose you're eager to dive deeper into the details of how our partnership with EWOQ can help you and how we're making a difference in the world of utility services across Queensland. In that case I invite you to read the full annual report. It's chock-a-block with insights, stories, and data that showcase EWOQ's commitment to you and the environment.
Click here to access EWOQ’s annual report.
So, as you go about your day, take comfort in knowing that you have a team of passionate individuals at Altogether Group guided by EWOQ, working tirelessly to make your utility services experience the best possible.
Cheers to sustainable, hassle-free utility services!
Warm regards,
Candice Suttor
Head of CX Insights
