streamlining services

Altogether Group is excited to announce its latest project, Single Bill, aimed at simplifying and enhancing the billing experience for its valued customers. The Single Bill project focuses on merging retail sites that currently receive separate bills for energy and thermal services onto a unified invoice. This development is set to bring numerous benefits to the communities that Altogether Group serves.

For our customers, the transition to Single Bill means a more convenient and straightforward billing process. With both energy and thermal services consolidated onto one bill, planning and budgeting for invoices become much easier. No longer will customers have to juggle multiple bills and due dates, as all their services will now be conveniently bundled into a single payment. This streamlining of bills also reduces the number of account notifications, leading to a more organized and less overwhelming experience for customers. Additionally, with both services now integrated on a single bill, monitoring usage and understanding expenses become more transparent and manageable.

The advantages of Single Bill extend beyond our customers; our teams are also set to benefit significantly from this project. The implementation of Single Bill allows our teams to issue just one bill for both energy and thermal services, reducing the effort and time required for billing-related communications. This newfound efficiency enables our teams to better focus on providing excellent customer service and support, ultimately improving the overall experience for everyone involved.

With Single Bill, Altogether Group is proud to offer an improved billing experience for its customers and a more efficient process for its teams. This project marks yet another step towards the company's commitment to delivering outstanding service and innovation to the communities it serves.