Today the Australian Energy Regulator released their draft determination of the Default Market Offer (DMO) for electricity prices in 2024-25.

The DMO acts like a ‘safety net’ for customers and sets a maximum price that retailers can charge electricity customers on standing offer contracts.

At Altogether, when we set our prices we take a long term, customer-centric view. We are committed to providing affordable energy solutions and can confirm that all our customers currently enjoy prices below the FY24 DMO.

At the same time, we have invested in our internal processes to make sure we process cost of living rebates for eligible customers as quickly as possible.

The AER’s draft determination is now subject to public consultation and stakeholder feedback, and we look forward to receiving the final DMO price in May.