phone inquiries:

Monday-Friday 8.30am-5.00pm

For electricity supply
(authorised retailer):

Call 1300 806 806

For water services
(drinking water, recycled water, and waste water):

Call 1300 803 803

For billing enquiries
(hot water, cooktop gas, or supplied electricity services on behalf of your body corporate):

Call 1300 803 803

For sales inquiries

Call 1300 803 803

Hardship program participants
If you are enrolled in our hardship program, please contact your case worker:

Call 1300 123 803