Drinking Water Application

Before you complete this form, the property owner must register as a customer of Altogether and set up their customer account. They can do this here.  

The meter will be sent once the connection fee has been paid. For connection fee pricing, please refer to the fees and charges. 

Once the meter has been installed, we will also commence billing the property owner for service charges. Once the property owner has moved in usage charge will also apply.

  • Meter needed for each dwelling on a lot
    Each dwelling on a lot must be individually metered. If you require multiple meters, please complete an individual form for each dwelling/customer. Each individual application will be charged a Connection Fee.
  • Lead time
    After the Connection Fee payment has been received, please allow approximately 5 business days for delivery of the drinking water meter. All meters will be sent by Express Post.
  • Non-standard buildings
    For non-standard buildings (e.g. apartments, townhouses, villas etc), please contact Altogether on 1300 803 803 to discuss our requirements. To meet building requirements, non-standard buildings may require different meter types. Please allow up to approximately 10 business days for processing of non-standard requests.
Applicant Details
Supply Address Details

Our acceptance of this application is conditional on the following:

  • The cost of the installation will be at the property owner’s expense, excluding work covered by our Connection Fee.
  • All meters and meter frames must be installed by a plumber who is licensed by the NSW Department of Fair Trading in accordance with our www.abcb.gov.au
  • be above ground level, but not higher than 1.5 metres above the ground level
  • be easily accessible at all times for maintenance purposes and routine reading
  • not be installed behind locked gates or in enclosed areas or confined spaces
  • be installed as per Guide for meter installation
  • Meters remain the property of Altogether. Altogether will maintain and, if required, change meters periodically at no cost to the owner.
Privacy statement
Altogether Group Pty Ltd or its relevant subsidiary network operator is collecting the personal information on this form for the purpose of providing goods and services to you and improving those goods and services. Without all or part of this information, the goods and services may not be provided. The information will be handled in accordance with our legal obligations. We may disclose the information to third parties, such as our relevant contractors, in relation to the provision of the goods and services. For more information, please visit Privacy Policy.

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