We are seeking
2 x Brisbane based Collection officers.
Working within our Retail team, the Collections Officer is responsible for maintaining and monitoring customer accounts in accordance with debt strategies at each site. The Collections Officer will accurately monitor, process and maintain customer account, financial data, and approved collections strategy. The focus is on ensuring consumer and regulatory protections are met whilst best managing the account/customer during the collection cycle.
All functions are to be performed in accordance with each client’s contract specifications, our company policies and regulatory requirements, and contribute to the effective and efficient operation of Altogether Group and its subsidiaries.
Year 12 level of education or equivalent
Candidates will have a flexible approach to hours, and will be a diligent self-starter with the ability to work collaboratively with other areas of the business. Candidates must have strong computer and communications skills, specifically in Excel and Outlook.
All offers of employment are subject to satisfactory pre-employment checks including references, health assessment which includes a drug and alcohol screening, and police check.
Why Altogether Group?
You will be working within an energetic organisation that encourages your growth and development and provides the best of facilities for its employees.
You will enjoy a collaborative work culture where you will be supported and empowered to contribute your ideas and identify opportunities for your team, the business and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.